What I’ve Learned Leading Digital Change

After years of leading digital change and managing systems projects across businesses of all sizes, I’ve stopped believing in the myth of the "perfect" setup.

You know the one — the color-coded file system with no duplicates, the beautifully integrated tools that never break sync, the workflows that run on autopilot, and a team that joyfully uses every digital tool exactly as intended.

That ideal? It doesn’t exist.
But something better does: progress. And that’s where real success lives, in the mindset, not the milestone.

Here are a few things I’ve learned on the journey.